It’s time to take that big step
…you’ve got the potential, now’s the time to fully realise it
Is it time to turn your “good” Mailchimp account into a “great” Mailchimp account?
If you’re reading this, then it’s likely that we need to talk.
From the sound of things, you’ve got a really good Mailchimp account… one that’s grown over the years and has some solid data collection practices in place.
…but you wouldn’t be here if everything was perfect!
You maybe thinking that you’re missing something in your set up which could make all the difference.
…or that you’ve hit a plateaux with your email marketing and can’t find the way to step up to the big leagues.
It might be that despite having a big database, it’s become a nightmare to manage, and you need to get it sorted before you do something you’ll regret!
or you just want to know what’s next…
No matter where you are with your set-up, whether it’s about realising potential or just making life easier, Chimp Answers are your perfect Mailchimp partner.
As one of the first 10 Mailchimp Partners to achieve Pro Partner status, we’ve seen it all when it comes to Mailchimp – and with our Marketing background, we don’t just know what to do, but why it’s important to do it.
So why not test us and see how we can help you get the most from Mailchimp. You are already doing a good job – let us help you to take the leap into greatness.
The ways we help experienced Mailchimpers make that jump…
- Analysis
- A Mailchimp Health Check is the perfect way to get some quick insights into your performance and a 30 minute call to develop your next steps.
- or our Chimp Medical highlights exactly where you need to get better and is a deep dive into your account focusing on 10 different areas of priority.
- Training – when you need to Supercharge your Mailchimp, or need a 121 solution to address your specific questions.
- Done For You – helping you rehabilitate an existing account thats “gone bad”, take the next step forward, or want to get a bit crazy and see exactly how far you can push Mailchimp.
Account Optimisation
Danziger are a world-wide ornamental flower supplier, but they were struggling to manage their database effectively. Initially, we worked with them to get their database structured in the right way to be able to target the right segments, and then subsequently helped them with automations and also targeted data capture at events and through their website.
I want to express my sincere gratitude for the outstanding service and professionalism you consistently demonstrated during our recent collaboration.
Your unwavering patience has made a significant impact, and I am truly appreciative of your dedication to excellence.
Your attention to detail, reliability, and willingness to go the extra mile have truly set you apart.
I look forward to the possibility of working together again in the future.
Why Choose Chimp Answers?
Here are 3 key reasons why you should consider Chimp Answers as the best answer to help you develop and grow your email marketing activity through Mailchimp.
Certified Experts, Proven Results
We’re one of the first agencies globally to earn Mailchimp Pro Partner status—meaning we don’t just know the platform, we know how to make it deliver.
More Than Just Tech Support
With over 40 years of combined marketing experience, we help you use Mailchimp strategically, not just technically.
Recognised by the Mailchimp Community
From running one of the largest user groups to hosting Chimposium, we’re trusted voices in the global Mailchimp space.
These certifications are issued by Mailchimp. Only use fully certified and approved Mailchimp partners
Here’s some of the ways we can help you get more from Mailchimp and do it the right way.
Health Check
…for when you need insight into what’s working (or not)
You are not the best person to answer the question “are we making the most of Mailchimp?”… because you are too close to it.
You only know you’re own experience of Mailchimp and have no context for whether it’s working or not… are you doing it the best way?.. are you missing out on new and valuable stuff that will take your account forward?
A Mailchimp Health Check is the best way to understand whether you are actually any good at Mailchimp and getting some top line insights into what’s working (or not) in your Mailchimp Account.
“Am I doing this the right way?”
Chances are that you’re probably doing more right than wrong, but how can you be sure. How can you know that you’re using Mailchimp the right way, and getting as many opens, clicks and results as you should?
A Chimp Medical is a surefire way of getting under the skin of your Mailchimp account and seeing what potential it truly has… and where you need to focus your attention to realise that potential.
Chimp Medical
…for when you really want to know how good you are at Mailchimp
121 Mailchimp Training
…for insights and advice tailored to your situation
If you need specific advice and insights on your account that can only be delivered by Mailchimp & email marketing experts, then a tailored 121 Mailchimp training session will give you the answers you’re looking for.
Who is this Best For?
121 Training is ideal for any Mailchimp user who wants to take their knowledge to the next level or who needs help with some specific aspects of their set up. If you’re the one who runs the Mailchimp account and you just need help to get more from your set up, a 121 training session makes sense.
How it Works
- It depends on whether you book a standard 121 training session or a 121 plus, which involves a comprehensive review of your account in addition to the training.
- In both instances we want to get to know how you use Mailchimp currently, so we’ll ensure we get some insights from you prior to the session.
- If we are doing an account review, we’ll complete that first and then arrange the session.
- …or if you’re just having a training session, book direct and we’ll dive into things on the training.
Costs Involved
A Standard One hour Training Session costs $200.
A 121 “Plus” session costs $350
Timing & Next Steps
If you’re interested in having us train you, drop us a line and we’ll set up an initial chat…
…
Highly highly recommended.
Chimp Answers have opened my eyes to tagging segments of my audience and how it can be so useful for us . I’ve had a 4 training sessions followed up by the very useful answers when I’ve got a bit stuck and wanted to sense check.
They are really knowledgeable and total experts when it comes to email marketing. Very clear, very responsive and very experienced. I still have so much to learn and unlock and Chimp Answers are my go to.
The 121 training session was the best investment ever!
Our two main issues were resolved and implemented in no time: how to have individuals sign up from our web page and send sent out an automatic welcome email.
Recording of the session was instrumental and most helpful and thanks for your follow-up emails to make sure we are on track.
Meeting with Robin was beyond amazing.
I went in expecting to get help with some tech issues and instead I got a foundational overview of where to begin with email marketing.
I was 5 steps ahead and he took me back 5 steps so I can build from the foundation up.
I’m so grateful to have jumped into this meeting and I’m so excited to start my email marketing journey with his help and guidance along the way!
Newsletters
…for when you to ensure you’re regular in your emails
A regular email sent to your clients and prospects is a sure-fire way to ensure you’re front of their mind at all times… but how you can ensure that it gets created in a timely manner, looks good when received and is effective?
If you’re struggling to get your regular newsletters written and sent, aren’t sure whether they look any good when received, and have no idea if they are read and effective, then let us help you. Whether you just need them designed, or need a complete service, we can help.
Who is this Best For?
If you’re in need of regularly being in front of your customers & prospect and aren’t sure where to start… or see the value, but can’t get things working effectively (and efficiently), our newsletter services will help.
How it Works
- First thing is to understand the support you need to get things working…
- Do you need a complete newsletter service?
- or are you ok with content creation, but struggle when it comes to sending emails regularly?
- or somewhere in between?
- We then carry out a Free Mailchimp Health Check to understand your current set up and ensure that it’s optimised to be effective and efficient.
- We then agree a plan in terms of the level of support and where exactly you need our help.
- …and then on agreement get things motoring.
Costs Involved
Costs vary depending on the scope of the project, but at it’s simplest, we can handle your newsletters for as little as $200 per month.
Timing & Next Steps
If you’re interested in having us create your newsletters, drop us a line and we’ll set up an initial chat…
From initial discussion, it takes about 10 days (max) to carry out a Health Check, then assuming we can review and agree plans moving forward, we can get started ASAP.
Newsletters get sent on time, look good and work – results without the stress and hassle
Although we understood the value of regular communication with our prospects and clients through an email newsletter, we struggled to pull it together regular and make it look good.
Initially we worked with Chimp Answers to develop and implement a process to create and send the email newsletters (and update our database regularly)…and have recently moved to them handling the entire process, from content creation to delivery.
Working with Chimp Answers has saved us hours of effort, streamlined the whole process and ensured we’re always front of mind with our customers and prospects.
Newsletter Support
Kingston Burrowes are a growing accountancy practice based in London, UK, and who contacted us to help set up and handle a regular newsletter sent to their prospects and clients
Initially, it was just to make their life easier and ensure that newsletters were sent out on time and to the right people, with great content… but more recently we’ve taken over content creation for them, making the process a “no brainer” for them.
Mailchimp Account Management
…for when you need someone to do it all for you
No matter if you’re a business owner or the person in charge of marketing, it’s only going to become harder and harder to keep all those plates spinning. With new tools and technologies and a rapidly changing marketplace, you need to decide where to best use your time, and what areas to hand off.
Whether you just need someone to “tend” your Mailchimp account and make sure it’s working, or a complete service to create and send newsletters & promotional emails, provide reports, build automations, and “do the whole thing”… Chimp Answers are your expert solution for everything Mailchimp.
Who is this Best For?
There’s a lot to Mailchimp, so if you’re struggling to keep on top of everything and ensuring your Mailchimp account is in an optimal state, then account management may be the perfect answer.
How it Works
Account Management is bespoke to your needs, so starting on the right foot with a clear plan and clear responsibilities is key. Once the initial brief is confirmed, we then manage things ongoing – and if tweaks are needed we discuss and agree them clearly before implementing.
Costs Involved
Costs involved for Account Management vary depending on the level of service required. Costs start at $125 for our basic level of support, and then increase based on the specific requirements you have and the complexity of the account.
Timing & Next Steps
If you’re interested in having us run your account, drop us a line and we’ll set up an initial chat… and if you’re happy, we then do a free Health Check, so we know what we’re working with. To get started, the process can take as little as 1o days.
We realised the potential of our Database with Chimp Answers.
Our database held a huge amount of untapped potential which was only realised once we started using Chimp Answers to create monthly newsletters and special offer e-shots.
The team are quick to respond, flexible and very good value for money, an investment which has paid for itself time and again.
Templates & Newsletters
Over the past 6 months we’ve supported Shutters Up in their ongoing monthly newsletter communication, creating new templates and handling campaign creation and distribution to their audience
Mailchimp Rehab
…for when your account gets just a little out of hand
Unfortunately, good decisions in the moment cause issues down the line and end up making Mailchimp and email marketing way harder than it needs to be.
If you want to get back to when Mailchimp was fun and not shudder every time you log in, Chimp Answers can help with a little bit of Mailchimp Rehab
Who is this Best For?
Existing Mailchimp users who “shudder” whenever they have to open and use the platform because they know it’s going to be a painful experience! It doesn’t matter how big your audience is, Mailchimp should not be a pain to use.
How it Works
- A Mailchimp Health Check is conducted on the existing account to understand the set up and the areas that are likely causing pain.
- This is used, along with discussion of the desired outcome to create a System Blueprint of what needs to happen.
- Once agreed, the system blueprint is implemented and once completed, training is carried out so you can run the system smoothly moving forward.
Costs Involved
Costs vary depending on the scope of the project and the existing account set up, but usually fall between $2,000 and $5,000.
Timing & Next Steps
If you’re interested in having us rehab your Mailchimp Account, drop us a line and we’ll set up an initial chat…
From start to finish a Mailchimp Rehab project usually takes between 8 and 12 weeks, but can completed in a shorter time frame if required.
Mailchimp Optimisation
Initially, we worked with Astor Bannerman to set up their data capture and database to allow for more targeted communication to different segments.
We subsequently worked with them on using Mailchimp and data to support their sales process and allocate enquiries to the correct sales person.
Chimp Answers offered very comprehensive support, going above and beyond
…to ensure that our complex requirements were catered to, building a system that will transform the way that we manage our customer contacts going forward.
The team are very “Mailchimp” knowledgeable, and offers a clear, systematic approach to finding superior solutions.
It was a pleasure to work with them.
Chimp Cleanse
…for when your data gets a little dirty and needs a good clean
Chimp Answers specialise in ensuring your audiences are as clean as they can be which means you’re not paying more than you should and have a better chance of getting your emails where they need to go (hint, not the spam folder!)
Who is this Best For?
Any account that’s been active for a while and who’s open and click rates are struggling.
Typically, an account needs to have an audience size of over 2,500, but cleaning can be carried out on accounts of any size.
How it Works
- A Mailchimp Health Check is conducted on the existing account to understand the set up and the areas that are likely causing pain.
- The size of the issue is quantified and the best way to address it is agreed, either through a one off cleanse or an ongoing, automated cleaning system.
- Once agreed, the cleaning is implemented and once completed, training is carried out so you can identify issues in the future, or maintain the ongoing system.
Costs Involved
Depending on what you need, costs for supporting a one off clean are usually in the region of $500, and if you’re looking for an ongoing automated cleaning system, these can be set up for between $1,500 and $2,500.
Timing & Next Steps
If you’re interested in having us clean your Mailchimp account, drop us a line and we’ll set up an initial chat…
A typical one off cleanse will take a couple of weeks to set up and then a few more to “go through the system”.
If an automated system is agreed to be the best route forward, then this can be set up and set live to start working in 2-3 weeks from sign-off.
Mailchimp Rehab & Cleaning
Centre for Cities came to us with an account that was poorly structured and had lots of disengaged contacts.
We worked with them to restructure it, to help them communicate more effectively, whilst cleaning out dead & disengaged contacts and improving data capture and automated emails.
Chimp Answers are great to work with.
They listened to our aims, challenges and how we use Mailchimp from the outset which was important to us as a charity and research organisation and the collaboration process was really smooth from project plan to check-ins to wrapping things up.
They also took time to explain things clearly and help out with other troubleshooting issues that came up during the project.
Would recommend for any size of business looking to improve how they use Mailchimp.
Mailchimp Custom Projects
…for when you want to get extra creative
If you’re looking for something a bit “off the wall” and want to see how far you can push Mailchimp to support your email marketing, then let’s push the envelope together!
Who is this Best For?
If you’ve got something you want to try with Mailchimp and want to know exactly how far you can push things. Typically for larger databases who send out regular communications and want to be more effective and efficient in doing so.
How it Works
- A Mailchimp Health Check is conducted on the existing account to understand the set up and the areas that are likely causing pain.
- This is used, along with discussion of the desired outcome to create a System Blueprint of what needs to happen.
- Once agreed, the system blueprint is implemented and once completed, training is carried out so you can run the system smoothly moving forward.
Costs Involved
Costs vary depending on the scope of the project and the existing account set up, but usually fall between $2,000 and $5,000.
Timing & Next Steps
If you’re interested in having us go crazy on your Mailchimp account, drop us a line and we’ll set up an initial chat…
From start to finish a Mailchimp Custom project usually takes between 8 and 12 weeks, but can completed in a shorter time frame if required.
Working with Robin and the team has been a game changer for us.
We can take any problem or challenge we have with Mailchimp to them, and not only will they get what we want to do super fast, but they always come up with brilliant solutions and then integrate them for us seamlessly and once live they are always there to help with any questions we might have.
…but most importantly, they make the whole process simple and fun. If you’ve not worked with them yet, do it.
Custom Project
Our work with Upping Your Elvis is probably the most challenging project we’ve been involved with.
Connecting a separate education system with Mailchimp and then scheduling automated emails so that they were sent at specific times of the day, no matter where the recipient was in the world was a big challenge and one that we loved working to achieve!
Free Mailchimp Support
…for when you need quick Mailchimp Answers without paying through the nose
No matter what level you’re at when it comes to Mailchimp, there are always those nagging little things you need to get an answer to – but you aren’t sure they’re worth paying for someone to help you out with.
How can you find the answers you need without paying through the nose for them?.. and be sure that the person you’re listening to actually knows what they’re talking about!
Chimp Answers have one of the largest free resources for Mailchimp Answers on the internet and as certified Pro Partners and Experts, you can be sure we know what we’re talking about.