Generate More


From Marketing & Mailchimp

What help do you need?

Can you sort it for me?

Mailchimp Consulting to ensure it gets done the right way

I want to do it all myself

Mailchimp Training so you know how to do it yourself

I need to fit it all together

Marketing Support to piece it all into a complete strategy


It’s the largest and most used email marketing tool out there, with over 10,000,000 users worldwide.

…and yet so many businesses struggle to make it work well for them.

If you are one of them, then maybe we’ve got the answer.

We help businesses get more from Mailchimp, be it building complete email marketing systems on the platform, developing their own skills and learingn how to use it the right way, or just adopting profitable marketing strategies that will move the business forward.

No matter what you need from Mailchimp, we think we’ve got the Answer.

We are Certified by Mailchimp

Chimp Answers was one of the first 10 Mailchimp Partners to be achieve Pro status with Mailchimp and have achieved all available Mailchimp certifications.

This means you can trust that when it comes to Mailchimp, we know our bananas and can ensure that you are doing Mailchimp the right way something we’re passionate about.

Combined with over 25 years experience in all aspects of Marketing, you not only get the right way to do Mailchimp, but also the understanding of how it fits with all your other marketing activity.

Trust us when we say “we speak fluent Mailchimp”.

Build an Automated Marketing System

Start doing Mailchimp the ‘right’ way

Generate, Capture and Convert more Business

Head in the clouds, hands in the dirt

Mailchimp is the #1 email marketing tool in the world… and yet the majority of businesses barely scratch the surface of what it can do for them.

Combining over 25 years marketing experience with detailed in-depth knowledge of Mailchimp, Chimp Answers can ensure you achieve the best results from your email marketing and marketing as a whole, no matter where you are in the world.

We combine a clear understanding of the ‘bigger picture‘ of marketing with the detailed understanding of Mailchimp, email marketing and how to do it on a practical level, and incorporate these two things into everything we do.

This approach of “head in the clouds, hands in the dirt” means that unlike many consultants, we can both talk the talk AND walk the walk.

“…start getting some real results…“

I’ve known Robin & Chimp Answers for many years and behind the enthusiastic, fun and engaging personality hides the mind of a very smart, skilful and knowledgable marketing expert.

He not only understands the bigger picture and how everything fits together, but has the skills, knowledge and technical ability to actually get sh*t done for you.

So, if you are feeling frustrated wasting your time and money on bad and ineffective marketing and want to start getting some real results from your spend, then I would suggest you think seriously about working with Robin & Chimp Answers.

Stuart Morrison

Founder, Mister Metric

How we can help you

Mailchimp Consultancy

Do you find yourself constantly saying “I just need to get someone to sort out my Mailchimp?”

Whether you need someone to tidy up your account, want to take advantage of some of the new Mailchimp features which you’ve not kept up to date on, or you just want your Mailchimp account to work you want someone who can sort it out for you without the hassle and stress.

One of our specialities is building (or rebuilding) Mailchimp systems for businesses – doing all the hard work for you – and doing it so you can be sure it’s working the right way for your business.

…and it’s not just established accounts – we can help you create your system in Mailchimp from scratch, or even move it over from another system.

As a marketer in your own right with multiple responsibilities, it’s right that you should get support to do Mailchimp the right way – leaving you to concentrate your time and effort in areas your better suited to.

Mailchimp Training

You want to know Mailchimp yourself, or train a member of your team in getting Mailchimp to work for your business.

How can you be sure that you get the right training support, that gives you the right fundamentals, but builds on them and focuses not just on how to do something… but how to do it the right way, to ensure that your email marketing efforts succeed?

Chimp Answers are one the worlds foremost Mailchimp Training companies, having trained and helped thousands of businesses to do Mailchimp the right way, either for themselves or through offering Mailchimp support to others.

No matter if it’s getting the fundamentals sorted, building a solid all round understanding of Mailchimp, or becoming a Mailchimp master, through direct 121 training, either live or via zoom, group coaching, tutored courses or self guided training we can give you the knowledge you need to become a Mailchimp champ!

Marketing Support

Understanding Mailchimp is one thing, but getting to grips with your marketing can be a whole new challenge.

With tools and techniques constantly changing how can you be sure that your business will survive and thrive through effective marketing implementation?

…and not waste time and money on ineffective, unplanned and weak marketing?

With over 25 years experience in all aspects of marketing – from old school techniques that stand the test of time to new digital skills that take advantage of the latest developments, Chimp Answers can ensure that you not only have the right strategy, but the tools and technology to implement them effectively.

Our ability to not just talk about what you should do, but assist in actually getting it done ensures your marketing has the impact and power you need for it to succeed.

Fans & Successes

Here are just a few of the many testimonials we’ve generated for our Marketing Support and Mailchimp Help… click here to see more 

Where it is natural that any delegate to a Mailchimp course wants to be able to send an email, Robin's approach is far more strategic and really challenges you to think about the best approach to manage your email list, how data reaches your mailchimp list, and then moves forward as to what emails are to be sent to this list and then how to craft that mail. Such an approach goes well beyond expectations.

Andrew Nash

Owner, Sussex Promotions

Robin popped round for a day's intensive private session to help me move my Mail Chimp from an ad hoc messy thing into a finely honed precision machine that I may be able to sell on to team mates.

We worked really well together, got the outline worked out and structure in place. Robin has assisted with a few bits when I got stuck working on my own. Highly delighted with the results. Thanks Robin!

Dave Goodman

Owner, Clever Little Pig

Robin delivered an amazing course on how to use Mailchimp Effectively. I attended expecting to hear things I already knew. Thankfully, I could not have been more wrong. Robin was extremely well prepared for the session and has a great rapport with the group. He got right into the important things that i and I'm sure many others missed when setting up their accounts. He was more than happy to divert from the course content to ensure that he answered any questions that were thrown at him. I am hoping to implement as much as possible that I have learnt from him. I just wish I could listen to his wisdom every day. I would definitely recommend that if you have the opportunity to listen to Robin, you should grab it with both hands.

Damian McGill

Partner, Pauley Business Services

What’s been on our mind recently…

Top Mailchimp hacks everyone needs to know

Most people will probably only use the basics of what Mailchimp can offer and will be missing out on some awesome capabilities. To help you out, a few of us “experts” got together to share our Top Mailchimp Hacks Everyone Needs To Know.

At what point is a subscriber GONE?

Keeping your audiences organised and relevant is an important part of email marketing, but how do we know when a subscriber is really ‘gone’…as in, they are in your audience (list) but really shouldn’t be…and actually, perhaps, don’t want to be?

What’s your name?

Your name matters, especially when it comes to emails. Email is sent from an individual to an individual and for most small businesses your email needs to come from a named person in the business and not “sales” or “info”. Why? Let me explain…

What do to with Unsubscribed and Cleaned Emails In Mailchimp

To understand what to do, (if anything) you need to get a handle on what these terms mean to you and Mailchimp. Once you know this, it’s a lot easier to handle.

What email newsletter sign up incentives work best?

“How do I build an email list?” is a regular question within the Chimp Answers community. I’ve spoken to 8 other industry experts to get their opinion on what makes a good incentive when it comes to encouraging email newsletter sign up.

The Perfect Fit

Don’t make it difficult for your customers to say yes…don’t put up unnecessary barriers. Make sure your potential clients know why you are the perfect fit, so that buying from you is a no brainer.

MailChimp Groups vs Tags

Mailchimp Tags vs Mailchimp Groups How to decide which you should be using..."There has to be an answer..."Struggling to understand who your customer actually is?...and what motivates them? Use this FREE Customer Avatar Worksheet to develop your...

No email response doesn’t mean no thank you

MailChimp says, on average a resend will increase your overall open rates by 8.7% so should we be taking no for an answer?

Are you letting the tail wag the dog? Take control of technology.

Are you letting technology dictate your marketing when you know what you’re trying to do is the right thing for the business?
You can’t let the tail wag the dog and here’s why.

The power of signals of proof…

The most powerful signals of proof usually come in two main varieties…from someone we know and trust personally, or from a trusted body. If you need someone to help with your Mailchimp…(hint: you’re already in the right place!)…I’m a Certified Mailchimp Expert.