Starting to Grow?
…for established Mailchimp Accounts who want step it up
Are you ready to take the next steps with your Mailchimp Account?
As experienced and certified Mailchimp Pro Partners, we’ve audited, assessed, reviewed and supported hundreds of Mailchimp accounts of all levels. So we know what separates the bad Mailchimp accounts from the good ones – and ensure you get on the right track.
The first step we recommend anyone who’s been using Mailchimp for a while is a thorough audit of the account so you know what’s working and what’s not.
Our Free Chimp Check-Up service gives you an initial insight into where you could save some money on your Mailchimp account (from experience almost every Mailchimp account we look at has the opportunity to “tighten up” just a bit).
…and if you really want to get the low down on where you are and what you need to do to “step it up”, then a full Chimp Medical will give you a complete report on your account – so you know exactly where you’re doing well… but more importantly, where you can improve on.
We’ve even got a free “Rate Your Chimp” service set up to so you can self diagnose some of your issues and see how you stack up against best practice.
..and once you know what you need to do, we’ve got training and implementation support for all requirements.
If you’re looking to do things yourself, we’ve got our FREE Mailchimp Foundations webinar to ensure you’re set up the right way, the full day Mailchimp Kickstart course for those who want to do things the right way, and the Chimp Academy if you want to learn at your own pace.
…and if you want to really take things to the next level our Supercharge Mailchimp course could be the perfect solution (or just book a 121 Mailchimp training session).
For those who need someone to handle things for them, we’ve got the bases covered there as well. Got lots of data, or an e-commerce site that you want to leverage better? We can help you unlock it’s potential. Looking to just take things to the next level? We can upscale your account so it’s really flowing.
…or if you just need someone to handle the account ongoing, we can take care of that as well!
If you’re really looking to get your Mailchimp account working to it’s maximum potential, Chimp Answers has got you covered… and then some.

Email Systems & Design
Heather had set up her Mailchimp account at a basic level but needed to develop her system to allow for more effective automations.
We updated her email template, reviewed and tweaked the existing account set up, and then developed (along with her content) a comprehensive welcome and onboarding sequence to help her prospects understand the services and value she delivered.
“…if you’re looking for experts in how Mailchimp works, Chimp Answers are the people to go to!”
I’d managed to upload my mailing list to Mailchimp and create a lead magnet PDF relevant to my business but I couldn’t work out how to connect the landing page on the website to Mailchimp to receive the lead magnet automatically.
Initially, Chimp Answers was just going to sort this out for me but the scope of the work grew to encompass my wider marketing objectives and how to engage with these new leads in order to sell more hypnotherapy sessions to them.
Chimp Answers created an automated welcome series to maximise the customer journey and knowledge of my services and provided prompts for me to create content for the automated emails.
This simple but valuable set up has given me the confidence and ability to duplicate the process in the future for new lead magnets.
Why Choose Chimp Answers?
Here are 3 key reasons why you should consider Chimp Answers as the best answer to help you develop and grow your email marketing activity through Mailchimp.

Certified Experts, Proven Results
We’re one of the first agencies globally to earn Mailchimp Pro Partner status—meaning we don’t just know the platform, we know how to make it deliver.

More Than Just Tech Support
With over 40 years of combined marketing experience, we help you use Mailchimp strategically, not just technically.

Recognised by the Mailchimp Community
From running one of the largest user groups to hosting Chimposium, we’re trusted voices in the global Mailchimp space.
These certifications are issued by Mailchimp. Only use fully certified and approved Mailchimp partners
Here’s some of the ways we can help you get more from Mailchimp and do it the right way.
121 Mailchimp Training
…for insights and advice tailored to your situation
If you need specific advice and insights on your account that can only be delivered by Mailchimp & email marketing experts, then a tailored 121 Mailchimp training session will give you the answers you’re looking for.
Who is this Best For?
121 Training is ideal for any Mailchimp user who wants to take their knowledge to the next level or who needs help with some specific aspects of their set up. If you’re the one who runs the Mailchimp account and you just need help to get more from your set up, a 121 training session makes sense.
How it Works
- It depends on whether you book a standard 121 training session or a 121 plus, which involves a comprehensive review of your account in addition to the training.
- In both instances we want to get to know how you use Mailchimp currently, so we’ll ensure we get some insights from you prior to the session.
- If we are doing an account review, we’ll complete that first and then arrange the session.
- …or if you’re just having a training session, book direct and we’ll dive into things on the training.
Costs Involved
A Standard One hour Training Session costs $200.
A 121 “Plus” session costs $350
Timing & Next Steps
If you’re interested in having us train you, drop us a line and we’ll set up an initial chat…
…
Highly highly recommended.
Chimp Answers have opened my eyes to tagging segments of my audience and how it can be so useful for us . I’ve had a 4 training sessions followed up by the very useful answers when I’ve got a bit stuck and wanted to sense check.
They are really knowledgeable and total experts when it comes to email marketing. Very clear, very responsive and very experienced. I still have so much to learn and unlock and Chimp Answers are my go to.
The 121 training session was the best investment ever!
Our two main issues were resolved and implemented in no time: how to have individuals sign up from our web page and send sent out an automatic welcome email.
Recording of the session was instrumental and most helpful and thanks for your follow-up emails to make sure we are on track.
Meeting with Robin was beyond amazing.
I went in expecting to get help with some tech issues and instead I got a foundational overview of where to begin with email marketing.
I was 5 steps ahead and he took me back 5 steps so I can build from the foundation up.
I’m so grateful to have jumped into this meeting and I’m so excited to start my email marketing journey with his help and guidance along the way!
Mailchimp Account Management
…for when you need someone to do it all for you
No matter if you’re a business owner or the person in charge of marketing, it’s only going to become harder and harder to keep all those plates spinning. With new tools and technologies and a rapidly changing marketplace, you need to decide where to best use your time, and what areas to hand off.
Whether you just need someone to “tend” your Mailchimp account and make sure it’s working, or a complete service to create and send newsletters & promotional emails, provide reports, build automations, and “do the whole thing”… Chimp Answers are your expert solution for everything Mailchimp.
Who is this Best For?
There’s a lot to Mailchimp, so if you’re struggling to keep on top of everything and ensuring your Mailchimp account is in an optimal state, then account management may be the perfect answer.
How it Works
Account Management is bespoke to your needs, so starting on the right foot with a clear plan and clear responsibilities is key. Once the initial brief is confirmed, we then manage things ongoing – and if tweaks are needed we discuss and agree them clearly before implementing.
Costs Involved
Costs involved for Account Management vary depending on the level of service required. Costs start at $125 for our basic level of support, and then increase based on the specific requirements you have and the complexity of the account.
Timing & Next Steps
If you’re interested in having us run your account, drop us a line and we’ll set up an initial chat… and if you’re happy, we then do a free Health Check, so we know what we’re working with. To get started, the process can take as little as 1o days.
We realised the potential of our Database with Chimp Answers.
Our database held a huge amount of untapped potential which was only realised once we started using Chimp Answers to create monthly newsletters and special offer e-shots.
The team are quick to respond, flexible and very good value for money, an investment which has paid for itself time and again.

Templates & Newsletters
Over the past 6 months we’ve supported Shutters Up in their ongoing monthly newsletter communication, creating new templates and handling campaign creation and distribution to their audience
Newsletters
…for when you to ensure you’re regular in your emails
A regular email sent to your clients and prospects is a sure-fire way to ensure you’re front of their mind at all times… but how you can ensure that it gets created in a timely manner, looks good when received and is effective?
If you’re struggling to get your regular newsletters written and sent, aren’t sure whether they look any good when received, and have no idea if they are read and effective, then let us help you. Whether you just need them designed, or need a complete service, we can help.
Who is this Best For?
If you’re in need of regularly being in front of your customers & prospect and aren’t sure where to start… or see the value, but can’t get things working effectively (and efficiently), our newsletter services will help.
How it Works
- First thing is to understand the support you need to get things working…
- Do you need a complete newsletter service?
- or are you ok with content creation, but struggle when it comes to sending emails regularly?
- or somewhere in between?
- We then carry out a Free Mailchimp Health Check to understand your current set up and ensure that it’s optimised to be effective and efficient.
- We then agree a plan in terms of the level of support and where exactly you need our help.
- …and then on agreement get things motoring.
Costs Involved
Costs vary depending on the scope of the project, but at it’s simplest, we can handle your newsletters for as little as $200 per month.
Timing & Next Steps
If you’re interested in having us create your newsletters, drop us a line and we’ll set up an initial chat…
From initial discussion, it takes about 10 days (max) to carry out a Health Check, then assuming we can review and agree plans moving forward, we can get started ASAP.
Newsletters get sent on time, look good and work – results without the stress and hassle
Although we understood the value of regular communication with our prospects and clients through an email newsletter, we struggled to pull it together regular and make it look good.
Initially we worked with Chimp Answers to develop and implement a process to create and send the email newsletters (and update our database regularly)…and have recently moved to them handling the entire process, from content creation to delivery.
Working with Chimp Answers has saved us hours of effort, streamlined the whole process and ensured we’re always front of mind with our customers and prospects.

Newsletter Support
Kingston Burrowes are a growing accountancy practice based in London, UK, and who contacted us to help set up and handle a regular newsletter sent to their prospects and clients
Initially, it was just to make their life easier and ensure that newsletters were sent out on time and to the right people, with great content… but more recently we’ve taken over content creation for them, making the process a “no brainer” for them.
Free Mailchimp Support
for when you need quick Mailchimp Answers without paying through the nose
No matter what level you’re at when it comes to Mailchimp, there are always those nagging little things you need to get an answer to – but you aren’t sure they’re worth paying for someone to help you out with.
How can you find the answers you need without paying through the nose for them?.. and be sure that the person you’re listening to actually knows what they’re talking about!
Chimp Answers have one of the largest free resources for Mailchimp Answers on the internet and as certified Pro Partners and Experts, you can be sure we know what we’re talking about.
Who is this Best For?
Anyone looking to get answers to specific questions… but want the answers for free!
How it Works
We have a variety of ways of helping you for free:
- Our amazing blog – where you’ll discover answers to most of the questions you’ll ever have!
- Our Free Foundations Courses – getting you up and running
- The brilliant Mailchimp Answers Facebook Group – where peers and experienced Mailchimpers will get you on the right path.
- Our regular email newsletter – which keeps you up to date on what’s going on and what’s new to help you move forward.
Costs Involved
Most of our content is available for free… and even if it’s not, you can get access to it by being on our email list.
Timing & Next Steps
The best way to know what resources are available for free is to sign up to our email list – that way you get the best information.