Mailchimp Projects

…for established Mailchimp Accounts who want big changes


When you need to make big changes, you need someone who knows what they’re doing (and has done it before!)

If you’re reading this, then chances are you’re an established user who’s looking to make some big changes to their Mailchimp set up.

If you’ve been using Mailchimp for a while, making substantial changes to your account can be scary, whether it’s because you want to take things to the next level, or are struggling due to the way your account is set up.

As experienced and certified Mailchimp Pro Partners, we’ve audited, assessed, reviewed and supported hundreds of Mailchimp accounts of all levels as they make big changes to their set up to enable them to move forward with speed.

Simply put, we’d put our knowledge of what you can (and can’t) do with Mailchimp up against anyone out there – and coupled with our marketing focus, developed over many years in all aspects of marketing, this means that every time we help someone make substantial changes to their account, it’s just as much about effectiveness as it is about efficiency.

We help you do Mailchimp the right way…

How can we help you? Here’s some of the ways we’ve worked with people in the past to take their Mailchimp account forward:

  • If you’re feeling stuck and are struggling due to the way Mailchimp has been set up in your organisation, then you are likely in need of some Mailchimp Rehab – getting you back on the right track and moving forward, no matter how messy you think your set up is (and trust us when we say your set up will not be as messy as some we’ve seen!)
  • If you’re feeling you’ve reached a plateaux and aren’t sure how to take the step up, then you should be looking to Upscale your account – working to identify the things you’re missing, and enhancing your set up to squeeze every last drop out available.
  • Alternatively, if you’re sitting on what you think is a ‘treasure trove’ of data, potentially from an e-commerce set up, we can help you Unlock your set up and realise the true value of your data.
  • …and if you really want to get crazy with Mailchimp, integrate with other systems, automate your entire customer journey, or just push Mailchimp as far as it can go (and maybe further), we’re up for some Custom ideas.

We can also work with you should you need a complete new account set up, if you’re happy with your existing account, but know it needs a good old spring clean to get rid of the dead weight, or just want someone to handle your account for you.

…and if it’s not help doing it, but training and guidance, or just some analysis of your current set up and, we’ve got those bases covered too.

If you’re really looking to get your Mailchimp account working to it’s maximum potential, Chimp Answers has got you covered… and then some.

Why Choose Chimp Answers?

Here’s 3 key reasons why you should consider Chimp Answers as your best partner to help you develop and grow your email marketing activity


Certified and Approved by Mailchimp

We were one of the first 10 Mailchimp Pro Partners and have achieved all of Mailchimp’s certifications.


We’re Marketers as well as Chimps

Although we can’t deny we know Mailchimp intimately, first and foremost we’re marketers and bring years of experience to the table every project we’re involved in.


Our clients love us

We’ve glowing reviews and feedback from our clients on their experience in working with us.

“…start getting some real results…“

I’ve known Robin & Chimp Answers for many years and behind the enthusiastic, fun and engaging personality hides the mind of a very smart, skilful and knowledgable marketing expert.

He not only understands the bigger picture and how everything fits together, but has the skills, knowledge and technical ability to actually get sh*t done for you.

So, if you are feeling frustrated wasting your time and money on bad and ineffective marketing and want to start getting some real results from your spend, then I would suggest you think seriously about working with Robin & Chimp Answers.

Stuart Morrison

Founder, Mister Metric

These certifications are issued by Mailchimp. Only use fully certified and approved Mailchimp partners

Here’s some of the ways we can help you get more from Mailchimp and do it the right way.

Mailchimp Rehab

…for when your account gets just a little out of hand


As we regularly say, Mailchimp doesn’t come with an instruction manual, and so from inception everyone sets up and runs their Mailchimp account differently.

Unfortunately, good decisions in the moment cause issues down the line and end up making Mailchimp and email marketing way harder than it needs to be.

If you want to get back to when Mailchimp was fun and not shudder every time you log in, Chimp Answers can help with a little bit of Mailchimp Rehab

Lots of organisations grow their Mailchimp account quickly at first, but then reach a plateaux and find it hard to step up and continue that growth. You know that there is so much more to Mailchimp, but you’re just not sure how to step to the next level.

If you feel you’ve reached a point where you’re not making the progress you want, or are looking at your data and thinking, what’s next… then let us help point you in the right direction, take a step change in your thinking and really upscale your Mailchimp account.

Upscale your Mailchimp

…for when you want to take things to the next level


Unlock your Mailchimp

…for when you see potential, but are unsure of how to realise it


With online stores becoming easier and easier to launch, the quantity of data you can collect on prospects and customers is growing all the time. The thing is, how do you realise the potential of the data and turn those contacts into cash?

If you’re sitting on lots of marketing information in your Mailchimp account, but haven’t quite tapped into it’s full potential, then let us help to release the blockages and ensure you’re squeezing every last drop of opportunity from the data and really take things to the next level.

One of our favourite phrases is “Mailchimp can send any email you want”, and over the last few years we’ve been asked several times to see how far you can actually push Mailchimp from completely dynamic emails to time zone dependent communication.

If you’re looking for something a bit “off the wall” and want to see how far you can push Mailchimp to support your email marketing, then let’s push the envelope together!

Mailchimp Custom Projects

…for when you want to get extra creative


Chimp Cleanse

…for when your data gets a little dirty and needs a good clean


When you’ve been using Mailchimp for a while, one of the perils is letting your database get into a state of disrepair. Not archiving unsubscribes, and not addressing the disengaged, who cost you money and impact your ability to hit the inbox.

Chimp Answers specialise in ensuring your audiences are as clean as they can be which means you’re not paying more than you should and have a better chance of getting your emails where they need to go (hint, not the spam folder!)

When you’re just starting out with Mailchimp, how can you ensure that you’re building things off the right way? How do you ensure you’ve a solid foundation and you’re set up to take things to the next level (and not making mistakes that’ll cost you down the line)?

If you’re starting out with Mailchimp and just want someone to set up your account the right way, create email templates and set up a basic email marketing system for your organisation, we can take care of it for you.

Building a new Mailchimp Account

…for when you need your new account set up the right way


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