New to Mailchimp
…to get you started off on the right foot
Start as you mean to go on
If you’re reading this, then you’ve recently started on your Mailchimp journey, and are wondering how to ensure you get on to the right track as soon as possible and not make fundamental mistakes that will cause you issues down the line.
Here at Chimp Answers, we’ve helped hundreds of organisations take their first steps with Mailchimp, ensuring they build solid foundations for their email activity and have a clear plan of how to develop things into the future.
No matter if you’re looking to get started yourself, or need someone to do it for you, we’ve the answers you’re looking for.
Many people starting out with Mailchimp want to learn how to do things themselves, and so we’ve got extensive free & paid for training, to get you on the right track:
- Our Mailchimp Foundations Webinar is a FREE 2 hour introduction into Mailchimp and how to get off on the right foot.
- To really get moving in the right direction, our full day Kickstart Mailchimp training course can’t be beaten – it covers all the key elements you need to start out on the right path.
- For those who want to learn at their own pace, the Chimp Academy provides videos and access to live Q&A sessions where you can get answers to your own questions.
We also offer bespoke 121 Mailchimp training if you want that personal touch and get insights tailored to your own situation.
…or if you just want someone to take care of the set up so you don’t have to, we can set up your account for you as required, and then help run it for you moving forward.
No matter where you’re starting from, you want to make sure you are on the right track – we’ve seen too many Mailchimp accounts who’ve started off down the wrong path and require complete Rehabilitation to get them working effectively again
…and this is why we offer services and training bespoke to those new to Mailchimp – a solid foundation is the best way to start on the right track.
Thank you so much for all your help! Robin and his team are amazing and have really helped our business. Keep up the good the work!
Account Set Up
Excel contacted us to leverage their sizeable database of contacts having not really done email marketing before.
We help set up the account, create a template and deliver a series of effective emails to their contacts.
Why Choose Chimp Answers?
Here are 3 key reasons why you should consider Chimp Answers as the best answer to help you develop and grow your email marketing activity through Mailchimp.
Certified Experts, Proven Results
We’re one of the first agencies globally to earn Mailchimp Pro Partner status—meaning we don’t just know the platform, we know how to make it deliver.
More Than Just Tech Support
With over 40 years of combined marketing experience, we help you use Mailchimp strategically, not just technically.
Recognised by the Mailchimp Community
From running one of the largest user groups to hosting Chimposium, we’re trusted voices in the global Mailchimp space.
Here’s some of the ways we can help you get more from Mailchimp and do it the right way.
Building a new Mailchimp Account
…for when you need your new account set up the right way
When you’re just starting out with Mailchimp, how can you ensure that you’re building things off the right way? How do you ensure you’ve a solid foundation and you’re set up to take things to the next level (and not making mistakes that’ll cost you down the line)?
If you’re starting out with Mailchimp and just want someone to set up your account the right way, create email templates and set up a basic email marketing system for your organisation, we can take care of it for you.
Who is this Best For?
Anyone looking to set up a new Mailchimp account for their organisation, and ensure that it’s done professionally, including things like a database that works, better data capture and great email designs & automations set up.
How it Works
When creating a new Mailchimp account, we want to make sure it’s done right for your organisation – which means we need a clear understanding of your goals for email, and then how this translates to a system. This is then used as a Blueprint to set up your Mailchimp account, along with training for you to run it yourself. Typically the process takes about 4 weeks from start to finish.
Costs Involved
A typical new build will cost between $1,000 and $2,000 depending on the scope of the project and which elements are key for you to succeed.
Timing & Next Steps
If you’re interested in having us create your Mailchimp Account, drop us a line and we’ll set up an initial chat…
From initial discussion, it takes between 2 and 4 weeks to get things set up depending on the complexity of the set up
Chimp Answers have done an excellent job.
Taking us through the entire process of setting-up MailChimp, creating e-mail templates, integrating the process into our website and training key staff members.
An excellent service.
New Mailchimp Set Up
Alpha Insurance came to us with no existing email marketing set up and we worked with them to build a system that would capture initial enquiries, have an automated welcome message and allow them to send regular newsletters to their audience.
121 Mailchimp Training
…for insights and advice tailored to your situation
If you need specific advice and insights on your account that can only be delivered by Mailchimp & email marketing experts, then a tailored 121 Mailchimp training session will give you the answers you’re looking for.
Who is this Best For?
121 Training is ideal for any Mailchimp user who wants to take their knowledge to the next level or who needs help with some specific aspects of their set up. If you’re the one who runs the Mailchimp account and you just need help to get more from your set up, a 121 training session makes sense.
How it Works
- It depends on whether you book a standard 121 training session or a 121 plus, which involves a comprehensive review of your account in addition to the training.
- In both instances we want to get to know how you use Mailchimp currently, so we’ll ensure we get some insights from you prior to the session.
- If we are doing an account review, we’ll complete that first and then arrange the session.
- …or if you’re just having a training session, book direct and we’ll dive into things on the training.
Costs Involved
A Standard One hour Training Session costs $200.
A 121 “Plus” session costs $350
Timing & Next Steps
If you’re interested in having us train you, drop us a line and we’ll set up an initial chat…
…
Highly highly recommended.
Chimp Answers have opened my eyes to tagging segments of my audience and how it can be so useful for us . I’ve had a 4 training sessions followed up by the very useful answers when I’ve got a bit stuck and wanted to sense check.
They are really knowledgeable and total experts when it comes to email marketing. Very clear, very responsive and very experienced. I still have so much to learn and unlock and Chimp Answers are my go to.
The 121 training session was the best investment ever!
Our two main issues were resolved and implemented in no time: how to have individuals sign up from our web page and send sent out an automatic welcome email.
Recording of the session was instrumental and most helpful and thanks for your follow-up emails to make sure we are on track.
Meeting with Robin was beyond amazing.
I went in expecting to get help with some tech issues and instead I got a foundational overview of where to begin with email marketing.
I was 5 steps ahead and he took me back 5 steps so I can build from the foundation up.
I’m so grateful to have jumped into this meeting and I’m so excited to start my email marketing journey with his help and guidance along the way!
Free Mailchimp Support
for when you need quick Mailchimp Answers without paying through the nose
No matter what level you’re at when it comes to Mailchimp, there are always those nagging little things you need to get an answer to – but you aren’t sure they’re worth paying for someone to help you out with.
How can you find the answers you need without paying through the nose for them?.. and be sure that the person you’re listening to actually knows what they’re talking about!
Chimp Answers have one of the largest free resources for Mailchimp Answers on the internet and as certified Pro Partners and Experts, you can be sure we know what we’re talking about.
Who is this Best For?
Anyone looking to get answers to specific questions… but want the answers for free!
How it Works
We have a variety of ways of helping you for free:
- Our amazing blog – where you’ll discover answers to most of the questions you’ll ever have!
- Our Free Foundations Courses – getting you up and running
- The brilliant Mailchimp Answers Facebook Group – where peers and experienced Mailchimpers will get you on the right path.
- Our regular email newsletter – which keeps you up to date on what’s going on and what’s new to help you move forward.
Costs Involved
Most of our content is available for free… and even if it’s not, you can get access to it by being on our email list.
Timing & Next Steps
The best way to know what resources are available for free is to sign up to our email list – that way you get the best information.
Newsletters
…for when you to ensure you’re regular in your emails
A regular email sent to your clients and prospects is a sure-fire way to ensure you’re front of their mind at all times… but how you can ensure that it gets created in a timely manner, looks good when received and is effective?
If you’re struggling to get your regular newsletters written and sent, aren’t sure whether they look any good when received, and have no idea if they are read and effective, then let us help you. Whether you just need them designed, or need a complete service, we can help.
Who is this Best For?
If you’re in need of regularly being in front of your customers & prospect and aren’t sure where to start… or see the value, but can’t get things working effectively (and efficiently), our newsletter services will help.
How it Works
- First thing is to understand the support you need to get things working…
- Do you need a complete newsletter service?
- or are you ok with content creation, but struggle when it comes to sending emails regularly?
- or somewhere in between?
- We then carry out a Free Mailchimp Health Check to understand your current set up and ensure that it’s optimised to be effective and efficient.
- We then agree a plan in terms of the level of support and where exactly you need our help.
- …and then on agreement get things motoring.
Costs Involved
Costs vary depending on the scope of the project, but at it’s simplest, we can handle your newsletters for as little as $200 per month.
Timing & Next Steps
If you’re interested in having us create your newsletters, drop us a line and we’ll set up an initial chat…
From initial discussion, it takes about 10 days (max) to carry out a Health Check, then assuming we can review and agree plans moving forward, we can get started ASAP.
Newsletters get sent on time, look good and work – results without the stress and hassle
Although we understood the value of regular communication with our prospects and clients through an email newsletter, we struggled to pull it together regular and make it look good.
Initially we worked with Chimp Answers to develop and implement a process to create and send the email newsletters (and update our database regularly)…and have recently moved to them handling the entire process, from content creation to delivery.
Working with Chimp Answers has saved us hours of effort, streamlined the whole process and ensured we’re always front of mind with our customers and prospects.
Newsletter Support
Kingston Burrowes are a growing accountancy practice based in London, UK, and who contacted us to help set up and handle a regular newsletter sent to their prospects and clients
Initially, it was just to make their life easier and ensure that newsletters were sent out on time and to the right people, with great content… but more recently we’ve taken over content creation for them, making the process a “no brainer” for them.
Mailchimp Account Management
…for when you need someone to do it all for you
No matter if you’re a business owner or the person in charge of marketing, it’s only going to become harder and harder to keep all those plates spinning. With new tools and technologies and a rapidly changing marketplace, you need to decide where to best use your time, and what areas to hand off.
Whether you just need someone to “tend” your Mailchimp account and make sure it’s working, or a complete service to create and send newsletters & promotional emails, provide reports, build automations, and “do the whole thing”… Chimp Answers are your expert solution for everything Mailchimp.
Who is this Best For?
There’s a lot to Mailchimp, so if you’re struggling to keep on top of everything and ensuring your Mailchimp account is in an optimal state, then account management may be the perfect answer.
How it Works
Account Management is bespoke to your needs, so starting on the right foot with a clear plan and clear responsibilities is key. Once the initial brief is confirmed, we then manage things ongoing – and if tweaks are needed we discuss and agree them clearly before implementing.
Costs Involved
Costs involved for Account Management vary depending on the level of service required. Costs start at $125 for our basic level of support, and then increase based on the specific requirements you have and the complexity of the account.
Timing & Next Steps
If you’re interested in having us run your account, drop us a line and we’ll set up an initial chat… and if you’re happy, we then do a free Health Check, so we know what we’re working with. To get started, the process can take as little as 1o days.
We realised the potential of our Database with Chimp Answers.
Our database held a huge amount of untapped potential which was only realised once we started using Chimp Answers to create monthly newsletters and special offer e-shots.
The team are quick to respond, flexible and very good value for money, an investment which has paid for itself time and again.
Templates & Newsletters
Over the past 6 months we’ve supported Shutters Up in their ongoing monthly newsletter communication, creating new templates and handling campaign creation and distribution to their audience
Mailchimp Training Courses
…for when you want to learn how to get started on the right foot
…and we also want to make sure we’re not starting down a path that may lead us astray the further we go, which will lead to extra time and cost as we navigate back to the right path.
The Mailchimp Foundations course is a 2 hour webinar focused on getting you on the right path in how you use Mailchimp and ensuring that as you develop and do more, you’ll avoid the common pitfalls and problems on the path.
Who is this Best For?
If you’re looking for cost effective training to address specific areas of Mailchimp you feel you need to know better, then one of our Mailchimp Training Courses is for you.
How it Works
Although we don’t have a specific time table of courses that we run, they usually fall into the following categories:
- Foundations Courses – to get you “up and running”
- Kickstart & Superchage Courses – to take you to the next level
- Area specific courses – such as automations, email design or database management
The courses are delivered in a variety of ways, sometimes in-person, sometimes on a pre-recorded webinar, or a live webinar.
The best way to keep up to date is to ensure you’re on our mailing list – where we announce new courses/dates as they get arranged.
Costs Involved
Costs are dependent on scope and length of course. We regular offer free training, but paid for courses can start for as little as $29.
Timing & Next Steps
The best way to know when the next courses are running is to sign up to our email list – that way you get the best information AND the latest course details.
Robin delivered an amazing course on how to use Mailchimp Effectively. I attended expecting to hear things I already knew. Thankfully, I could not have been more wrong.
Robin was extremely well prepared for the session and has a great rapport with the group. He got right into the important things that i and I’m sure many others missed when setting up their accounts.
I would definitely recommend that if you have the opportunity to listen to Robin, you should grab it with both hands.
If you are using Mailchimp to simply send emails you are missing a trick, so I highly recommend attending Advanced Mailchimp Training,
Robin will show you how to take your email marketing to the next level.
Chances are your competitors are not doing this, so you should be!
I have used Mailchimp for many years, but have always been conscious I’m not making the most of a lot of functionality. I found the Advanced Course hugely helpful. It was very well paced and there was lots of great content.
If you’re already a Mailchimp user, this training really takes you to the next level. It shows you what is possible, so you’ll have all the tools, and it is just your imagination that hinders you!
Mailchimp Health Check Report
…for when you need to know how good you are at Mailchimp
How do you know what you don’t know? Well, the fact of the matter is that you can’t. It’s not possible… and when thinking about your email marketing the same thing applies – how do you know if you’re doing email marketing on Mailchimp the right way?… when you’ve no evidence outside of your own experience.
You could be missing out on elements of Mailchimp you didn’t even know existed. You could be undermining your emails by using techniques that others stopped using years ago. You could be making life harder by not knowing any better when it comes to database management.
That’s why there’s no substitute for getting the experts in to review your performance and highlight the opportunities there are to be better… and that’s what Chimp Answsers do when we carry out Mailchimp Health Checks.
They’re an insight into your account, how it’s doing and areas that you’re underperforming on (or even missing completely). You don’t know what you don’t know, but we do… and we can help you know it!
Who is this Best For?
Anyone who’s got more than 2,500 contacts in their database should be looking to get a FREE Mailchimp Health Check, to get an understanding of what’s working in their account…. and for those who want some specific training, our “Premium Health Check” delivers a more in-depth report AND 1 hour of training to address the issues.
How it Works
If you’re interested in a Health Check, then click here and complete the form. Once confirmed, we’ll get an NDA in place (as we’ll be looking at your data) and request access to your Mailchimp account – and then we carry out the Health Check
Costs Involved
Costs vary depending on the scope of the project, but at it’s simplest, we can handle your newsletters for as little as $200 per month.
Timing & Next Steps
If you’re interested in having us create your newsletters, drop us a line and we’ll set up an initial chat…
From initial discussion, it takes about 10 days (max) to carry out a Health Check, then assuming we can review and agree plans moving forward, we can get started ASAP.
The Mailchimp Medical report and the 1-hour session with Chimp Answers provided the exact action steps we needed to get our account under control.
We came away with 8 specific elements that needed “fixing”, and now we feel like we have a road map for optimizing our email system.
Worth every penny!
Mailchimp Medical
Crossroads Community Church are a large Church based in Oregon, USA. They contacted us to help understand the issues with their account and how they could solve them.
Through the medical report and the subsequent meeting we were able to guide them on where their efforts should be focused and developed a plan they could implement themselves.
The Complete Mailchimp Medical
…for when you need bespoke insights AND training
If you’re strugging with Mailchimp and want bespoke training based on your current situation, then a full Mailchimp Medical is your answer.
The Medical comprises two elements:
- A complete Health Check Report on your account, reviewing performance and identifying all the problems and opportunities there are in your set up.
- A 60 minute Training Session built on the knowledge gained in the Health Check… and created bespoke to your situation and set up.
These two steps ensure that not only do you get an insight into your actual performance, but also training that’s right for you and what you need to improve your performance.
Any training that is delivered without the context of your existing set up will, at best miss key details, and at worst be a complete waste of time!
If you’re looking for bespoke training and insights into your own performance, then you need to book a Mailchimp Medical.
Who is this Best For?
Individuals who run their own Mailchimp account and just want to get more from it.
If you’re looking for someone to review your account and then help you implement, then the best place to start is the Health Check Report…
…but the full Mailchimp Medical is about training you to improve your own set up.
How it Works
You can start the process of requesting your Mailchimp Medical by clicking here to order it.
We’ll then process an NDA (so you’re cool with us reviewing your account & data), get access to your account, do the Health Check Report, and arrange the training session.
Costs Involved
The Mailchimp Medical, including the health check report and 1 hour training session is $USD250
Timing & Next Steps
If you’re interested in ordering a Mailchimp Medical, you can either drop us a line to see if it’s right for you… or click here to book it in.
The entire process should take about 2 weeks to complete, including report creation and the actual training session, once we have access to your account.
The Mailchimp Medical report and the 1-hour session with Chimp Answers provided the exact action steps we needed to get our account under control.
We came away with 8 specific elements that needed “fixing”, and now we feel like we have a road map for optimizing our email system.
Worth every penny!
Mailchimp Medical
Crossroads Community Church are a large Church based in Oregon, USA. They contacted us to help understand the issues with their account and how they could solve them.
Through the medical report and the subsequent meeting we were able to guide them on where their efforts should be focused and developed a plan they could implement themselves.
These certifications are issued by Mailchimp. Only use fully certified and approved Mailchimp partners